Simple Solutions for Complex Challenges
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What is Listening? It consists of: Hearing Seeing Comprehending Interpretation Results of Poor Listening Wasted time Inaccurate work/outcomes Lost sales Inadequately informed, misinformed, confused, or angry staff and customers Unmet deadlines Unsolved problems and issues Wrong decisions Lawsuits Poor morale for all involved Results of Effective Listening Greater Productivity Work Excellence Smoother relationships Collaboration Sharing … Read more